Product Service

24/7 Professional Consultation

Real-time Support:

Professional team available 24/7 via WhatsApp/email/contact form, providing quick answers on materials, dimensions, and processes, with free preliminary solution advice
Quick Quotation:
Multiple trade terms supported. Detailed quotation with cost breakdown sent via email within 24 hours




Customization Support

Surface Treatment Options：Customizable surface treatments: Mirror (8K/12K), Hairline (HL/NO.4), Sandblasting, Titanium Plating (multiple colors), Painting (PVDF/epoxy coating)

Dimension Customization：

Sufficient stock for regular dimensions for immediate delivery
Custom dimensions available per drawings. Feasibility assessment provided

Free Samples

Free Regular Samples

Free regular samples (e.g., 10cm×10cm standard plates, 50cm standard pipes) available,free of sample fee

Fast Sample Delivery

Shipped via DHL/UPS/TNT, with warehouse dispatch within 3 working days and real-time tracking number provided

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Support Certification

  • Product Certifications: ASTM A240 (stainless steel plates), ASTM A312 (stainless steel pipes), AISI 304/316/430 material certifications, CE-PED (EU pressure equipment directive), JIS G4303 (Japanese stainless steel bar standard)​
  • System Certifications: ISO 9001 (quality management), ISO 14001 (environmental management), IATF 16949 (automotive quality management)
  • Third-party reports available (SGS/BV/Intertek): Including chemical composition analysis, mechanical property testing, intergranular corrosion test (ASTM A262 Practice E)​
  • Customized testing supported (high-temperature creep/low-temperature impact etc.), lead time 7-15 working days
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Packaging & Loading

  • Packaging & Loading

    Standard export packaging includes waterproof wrapping, wooden pallets, steel band reinforcement, and optimized loading plans.

  • Logistics Support

    We support FOB, CIF, and other Incoterms. Our team assists in arranging sea freight, trucking, or container consolidation.

  • After-Sales Service

    Quick response to any issues involving product quality, quantity discrepancies, or documentation — your satisfaction is our priority.

  • OEM Support

    We support OEM production with customized logos, packaging, and product labeling to help you build your brand.